Healthcare merchant services

Payments that say yes when everyone else says no

MedPay places hard-to-approve healthcare merchants — telemedicine, online pharmacy, DME, insurance, medical SaaS and B2B research — with dedicated underwriting, smart routing, and chargeback protection built in.

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  • PCI DSS Level 1 certified
  • EMV & tokenization
  • 24/7 support
  • Fast approvals
  • Healthcare specialists
Healthcare provider using MedPay for a secure telehealth payment
Application approved
VerticalTelemedicine
Decision24–72 hours
Smart routing
45+ banks
Accept all major cards & payment methods:
Visa acceptedMastercard acceptedAmerican Express acceptedDiscover accepted
Apple & Google Pay ACH PCI DSS Level 1

Why MedPay

Specialist underwriting for merchants generic processors won't touch

Aggregators approve you in minutes, then freeze your funds the moment a healthcare MCC or chargeback spike trips their rules. We do the opposite — we underwrite your business as a business, with people who understand your vertical.

Dedicated healthcare underwriting

Real underwriters who know healthcare risk, not a one-size-fits-all algorithm. We set clear expectations up front, before you apply.

Multiple banking relationships

With 45+ acquiring and processor integrations, we match your risk profile to the right bank instead of forcing you through a single acquirer.

Smart multi-processor routing

Route transactions across multiple MIDs to protect approval ratios, balance volume, and keep payments flowing if one acquirer has an issue.

Chargeback & fraud tooling

Pre-transaction screening, dispute alerts, and representment workflows help keep ratios under network thresholds — and your account healthy.

Developer-first APIs

A documented REST API, hosted checkout, virtual terminal, tokenization, webhooks, and a sandbox so your engineers integrate once and scale.

Transparent, fast process

Typical underwriting decisions in as little as 24–72 hours for complete applications, with a named point of contact through go-live.

Get a decision in 24–72 hours

Who we serve

A merchant account for every hard-to-place vertical

Been labeled "high risk"? That label doesn't have to mean declined. Pick your industry to see how we support it.

Telemedicine & telehealth payment processing

Virtual-visit copays, subscription consult plans, and cash-pay telehealth all generate card-not-present volume that aggregators flag instantly. We support telemedicine payment processing and telehealth payment gateway setups with recurring billing, tokenized cards on file, and routing tuned for card-not-present approval.

  • Recurring & usage-based consult billing
  • Hosted checkout & in-app payments via API
  • Remote patient monitoring & concierge medicine models
See if you qualify
Telemedicine payment processing — patient in a telehealth video consultation

We also serve

Medical ecommerceHealthcare membership programsFunctional medicineConcierge medicineWellness companiesRemote patient monitoringMedical billing companiesMedicare supplement agenciesClinical research organizationsMedical device companies

The platform

One payment gateway, every way your patients pay

Accept cards, wallets and ACH; automate recurring billing; and give your developers a clean API and sandbox — all under one settlement and reporting layer.

Accept every payment type

  • Credit cards & debit
  • Apple Pay & Google Pay
  • ACH via the Nacha network
  • Card-present & card-not-present

Billing & checkout

  • Recurring billing & subscriptions
  • Hosted checkout pages
  • Virtual terminal for phone orders
  • Shopping cart integrations

Risk & protection

  • Chargeback management
  • Fraud prevention & screening
  • Tokenization & vaulting
  • Multi-processor routing

Build & operate

  • Developer API & webhooks
  • Documentation & sandbox
  • Merchant dashboard & reporting
  • Daily settlement & next-day funding*
MedPay healthcare payment platform and merchant dashboard

*Next-day funding depends on your approved banking partner, batch cut-off times, and risk profile.

Competitive, transparent pricing

Pricing is set by your processing history, average ticket, volume, and chargeback ratio — not a single flat rate. We quote honestly after underwriting, with no surprise reserves buried in fine print.

Get a custom quote

MedPay vs. generic processors

Why generic processors fail healthcare merchants

Capability
Generic processor
MedPay
Healthcare / high-risk MCCs
Often blocked or silently terminated
Underwritten & supported
Underwriting
Automated, instant, opaque
Human, transparent, healthcare-aware
Account stability
Frozen funds & sudden shutdowns
Stable banking, multiple MIDs
Banking relationships
Single acquirer
45+ integrations, smart routing
Chargeback tooling
Minimal / self-serve
Alerts, screening, representment
Recurring billing
Basic
Subscriptions, dunning, tokenization
Support
Ticket queue
24/7 + named account contact
Switch to a processor that won't drop you

How it works

Get approved in three steps

A transparent process with clear underwriting expectations — so you always know where your application stands.

01

Apply & submit documents

Complete the secure application and upload your incorporation docs, voided check or bank letter, and recent processing statements. A complete file means a faster decision.

02

Underwriting & approval

Our underwriters review your business and match you to the right banking partner. We come back with a decision — or a short list of what we need — typically within 24–72 hours.

03

Integrate & go live

Connect via API, hosted checkout, virtual terminal, or a shopping-cart plugin using our docs and sandbox. Start accepting payments with reporting from day one.

Typical approval timeline

Day 0

Application received

Day 0–1

Document review

Day 1–3

Underwriting decision

Day 3+

Integration & go-live

Compliance-first by design

Security and compliance in every transaction

Healthcare payments demand more than a checkout button. MedPay is engineered around card-brand and banking standards so your data — and your patients' — stays protected.

  • PCI DSS Level 1 certified. We maintain PCI DSS Level 1 — the highest level of payment-security certification. Cardholder data is tokenized and vaulted so sensitive numbers never touch your servers, reducing your PCI scope.
  • EMV & tokenization. Modern encryption and network tokens protect card-present and card-not-present payments alike.
  • HIPAA-aware flows. We minimize and segregate protected health information in payment flows and can discuss a BAA where your integration requires one.
  • Card network & ACH standards. Built for Visa, Mastercard, American Express, and Discover rules, plus ACH under the Nacha network.

Why merchants trust MedPay

Experience

Hands-on work placing healthcare and high-risk merchants across telemedicine, pharmacy, DME, insurance, and B2B research.

Expertise

Specialists in underwriting, MCC classification, chargeback strategy, and payment-orchestration engineering.

Authority

A platform built directly on card-brand, banking, and ACH standards — not reselling a single black-box aggregator.

Trustworthiness

Transparent underwriting expectations, honest pricing conversations, and clear risk guidance from day one.

Nationwide coverage

Healthcare payment processing across all 50 states

Whether you need healthcare payment processing in Florida, telemedicine merchant accounts in Texas, or DME credit card processing on the West Coast, our underwriting and banking relationships have you covered.

FloridaTexasCaliforniaNew YorkGeorgiaNevadaArizonaIllinoisNorth CarolinaSouth CarolinaTennesseeVirginiaOhioPennsylvaniaAll 50 states

Free guide

The Healthcare Merchant Approval Checklist

The exact documents, disclosures, and processing history that get applications approved faster — and the red flags that get them declined.

Get the checklist

Questions & answers

Healthcare merchant account FAQ

Clear answers to the questions merchants ask most.

Risk-free consultation

Talk to a healthcare payments specialist

Not sure if you'll qualify, or want to compare your current pricing? Book a no-pressure consultation — we'll review your business and tell you honestly what approval looks like.

Apply nowsales@getmedpay.com